msn上一位朋友问我，上次ix down了那么久，给你什么赔偿了？于是我就在ix发送tickect，其实我不希望有多少赔偿，虽然说上次断了，但是和国内相比还是好多了，所以赔偿不赔偿无所谓，但是ix还是给了我多一个月的使用赔偿，可见，服务态度还是很不错的，你呢？也可以争取看看？下面是我的tickect记录
|
cosbeta, Sat Mar 3 23:24:38 2007
|
don’t you have Compensation for your server’s downtime ?if so.plese explaint to me,you may check the down time between 2006.12.1-2007.3.1,the downtime is far more longer than you’ve promised
|
|
 |
|
Lavanya Reddy, Sun Mar 4 01:02:33 2007
Ticket Status was changed from Open to On-Hold
|
Hello!
I am forwarding this to the billing department they will get back to you
soon.
Thank you.
|
|
|
|
Priyanka Reddy, Sun Mar 4 23:47:19 2007
Ticket Status was changed from On-Hold to Resolved
|
Hello cosbeta
I apologize for the inconvenience this issue has caused you. I have added one month of hosting credit to your account. You hosting plan now expires in Dec-09-2008. If you should have any questions or concerns, please feel free to contact us at anytime. Thanks!
Thank you.
|
|
